Beauty & wellness
Bookings arrive in the DMs. So should the answer.
Med spas, salons, barbers, massage and physiotherapy. The front desk answers Instagram and WhatsApp the moment the message lands, books from your real availability, and holds the chair with a deposit.
The booking is in a direct message, and the chair is empty anyway
Most enquiries now start on Instagram or WhatsApp, at the exact hours the front desk is closed. And every no-show is a full price slot you cannot resell an hour before.
Consultation first. Understand what the customer needs before discussing a treatment plan.
What arrives configured
Playbook
Your service menu and prices, who performs what, consult-first rules, contraindication questions, and no discounting.
Intake tasks
Intake and consent, medical history where it matters, patch-test scheduling, and the before photo.
Money
Deposit that comes off the treatment, package and membership plans on Stripe, invoice or tab for the rest.
Reports
Bookings a week, deposit rate, no-show rate before and after, and where the enquiries came from.
Every part of the recipe is yours to change. The prices, the questions and the deposit amounts are yours from the first minute.
Stop losing Saturdays to unread DMs.
Build a front desk for your studio and let it hold the chair with a deposit.