AI front office
Your AI
front office.
Answers every channel. Books the job. Gets you paid, while you're on the job.
Your front desk is here
Ask Faberiq
Tell us about your business, ask a question, or explore what your AI front office could do.
The gap
A message arrives at 8:14pm. Nobody answers it.
By morning the customer has booked someone else. Work arrives by DM, by text, by phone and from a form on the site, while you are on a ladder, in a treatment room, or asleep. There is no receptionist. Every channel is a separate inbox, and none of them talk to the books.
Invoca; 411 Locals; MIT Sloan / InsideSales lead-response study.
One thread, start to finish
It doesn't suggest. It does.
The front desk answers on the channel the customer used, asks what they need, offers real availability, writes the appointment into your calendar, and takes the deposit before the conversation ends.
What it does, in order
Answers every channel
Instagram, WhatsApp, Facebook, Telegram, SMS, email, Slack and the chat on your site: one agent, every inbox, in seconds. It answers from your own knowledge: your services, your prices, your hours.
Qualifies the way you would
You set the playbook: what to collect, what you'll quote, what you never promise, and when to pass it to a person. The front desk follows it and stops where you tell it to stop.
Books the job
Real availability from Google or Microsoft Calendar, offered inside the conversation. The appointment lands on your calendar and on the customer's record at the same moment.
Takes the money
A deposit at booking, a quote when the job needs one, an invoice after the visit, through Square or Stripe, on your account. Subscriptions and plans for the customers who stay.
Onboards the customer
An intake task the customer fills in by chatting, then a portal in your name where they can see their appointments, documents and invoices without emailing you for them.
Inside the app
The front desk is a workflow you can read.
Every recipe is a visible flow: the trigger, the agent, the tools it may use, the reply. Nothing the front desk does is hidden behind a prompt box. Change the playbook, replay yesterday's real conversations against it, and publish only when it behaves.
A Front Desk recipe: trigger, agent, tools, reply.
What the others charge extra for, we include
| Podium | GoHighLevel | AI receptionists | faberiq | |
|---|---|---|---|---|
| Realistic monthly | $450 to $800 | $250 to $450 + $97 per client for AI | $29 to $299 | $49 to $249, AI included |
| Contract | 12-month, auto-renewing | Monthly | Monthly | Monthly |
| Channels | SMS, web, some social | All | Phone only | All, plus phone on the roadmap |
| Books and takes a deposit in the chat | Partly | Only if you build it | No | Yes |
| Customer portal in your name | No | Paid add-on | No | Included |
Competitor pricing from published 2026 sources; quote-only vendors are shown as ranges. vs GoHighLevel · vs Podium
One to ten staff, no receptionist
Home services and beauty & wellness first: HVAC, plumbing, cleaning and landscaping; med spas, salons and physiotherapy. Tickets of $150 to $2,000, where a booking plus a deposit is the natural conversion.
Run your own AI front-office service
White-label the whole thing: your domain, your logo, your prices. Install a recipe per client in an afternoon and bill them what you like. $497 a month plus $49 per client, with the AI included rather than charged per seat.
Put someone on the front desk tonight.
Paste your website address, connect a channel, and talk to your own front desk in about five minutes. Free for fourteen days.